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Contact us

General Enquiries

The Office of the First Minister and deputy First Minister welcomes any enquiries you may have or general comments you would like to make on our service and any suggestions as to how this could be improved. You can contact us by using our Feedback Form or you can phone us on: 028 9052 8400.

Freedom of Information

If you have any enquiries relating to Freedom of Information, you can contact us by using our information access request form.

Complaints

If you are unhappy with the quality of service you receive from staff in the department, we will endeavour to set things right.
The OFMDFM Complaints Procedure is designed to address any specific concerns our customers have that relate to the quality of customer service provided by OFMDFM staff.  For example this might include:
  • Maladministration
  • Delays in receiving information/responses within accepted timeframes
  • Difficulty in contacting the correct office, branch or person
  • Incorrect information or guidance issued by the Department
  • Attitude and conduct of OFMDFM staff